Do you accept health insurance?
I am an in-network provider with the below types of health insurance. Please check with your provider for specific nutrition benefits. Some plans have co-pays, co-insurance, deductibles and visit limitations. Clients are responsible for verifying their own benefits prior to their first visit. Please bring a current copy of your insurance card to the visit.
- Aetna (including Duke Basic/Select formerly administered by Coventry)
- Blue Cross Blue Shield State Health Plan of North Carolina
- Blue Cross Blue Shield PPO plan of North Carolina
- Blue Cross Blue Shield Federal
- Medicare (only covers for diabetes or renal disease; requires MD referral)
If I am out-of-network with your insurance including United Healthcare, Cigna, GEHA and Medicaid, you will be considered a self-pay client. I can electronically file your claim with your insurance on your behalf.
What forms of payment do you accept?
I accept all major credit cards, cash, personal and cashier's checks. FSA/HSA cards are also accepted.
Do I need a referral from my doctor to see you?
If you have Medicare and carry a diagnosis of diabetes or renal disease, a faxed referral form is required to submit to your insurance. Otherwise, a referral is not required but still welcomed. Please contact our office so we may help you to facilitate the needed paperwork from your provider. Your provider can also submit a secure referral to our practice directly from our web site.
what can I expect from my first visit?
You will complete a new client form and food record prior to your visit. The first visit is 90-minutes. The dietitian will first discuss your health, dietary history and your goals for the visit. The visit will include education, goal-setting, specific dietary recommendations based on health, and supplement needs, if necessary. You will receive written education materials and personalized recommendations.
How many visits will I need?
This varies from person to person. It is based on the complexity of the client's health history as well as the goals of the visits. There is no minimum number of visits required. Some clients choose to purchase packages of follow-up visits if multiple visits are needed.
Can another person attend my session with me?
Yes, in most cases, this is welcomed with the permission of the client and dietitian. The individual attending should understand that their presence is for the support of the client. We ask that small children not attend sessions unless they are being seen by the dietitian.
Will you coordinate care with my provider?
Yes, with your permission via a signed authorization form, we will provide nutrition progress notes to your referring providers or other requested health professionals who provide you care.
Is there a fee for missed or cancelled appointments?
Missed appointments or those cancelled less than 24 hours prior to the scheduled appointment time will be charged a $50 fee.